Please read my Terms carefully before ordering a comission:

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1. General

• Prices are subject to change based on complexity.

• All drawings will include my signature that you may not remove.

• The drawing might be uploaded to my website and social media accounts.

• I have the right to reject any order that I do not feel comfortable drawing for any reason.​

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2. Payment

• Currency accepted is either USD, Euro or Bulgarian Lev and can be paid through PayPal.

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Do not send me any payment before I have contacted you back and approved your request.
   

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3. Process and Delivery

• I will notify you when I have started on your commission and you, therefore, lose the rights to a refund

• While I'm working on your commission I will make reviews, the amount of which depends on the complexity of the drawing. 
  During the reviews, you will see work-in-progress in smaller images with lower quality than the finished piece.

• The time it takes to finish your commission varies 1 week - 2 months depending on factors such as the complexity of the drawing, health, other work, etc.. I will let you know if anything comes up to slow the proces.

• Once the piece is finished you will receive the full-resolution image.

• Note that there is no physical product.

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4. Fees

• If your reference is unclear, the price will be higher.

• If you want me to add something extra to the final drawing or change something that you have previously agreed upon, there will be a fee.​

 

5. Copyright

 

I, Mihaela Mincheva(the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

• Promote myself with it everywhere

• Display it everywhere to my liking (website, social media, etc.)

• Post it wherever I want
   

The buyer is allowed to:

• Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

• Print the artwork and claim the character(s) as their own, but not the artwork itself.

• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

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The buyer is not allowed to:

• Reproduce/use copyrighted artwork commercially - means making money off it in any way.

• Claim the artwork as their own

• Remove my signature from the artwork

6. Refunds

 

• If you cancel your order before I started it, you can get a full refund.

• If for any reason I am unable to start your commission you will receive a full refund.

• The buyer is not allowed a refund once I started working on the commission.

• I will transfer the money back to you myself.

• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

 

 

7. Customer satisfaction

• I will do everything I can to make my customers satisfied!

• I am willing to change some of my terms for you if you ask before I start on your commission.

If the buyer breaks any of the points stated above, without further discussion, they will lose all the beforementioned rights to the artwork commissioned by me and I will have the right to profit further from the commissioned artwork in any way I see fit. 

If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.